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Rooms for Rent Membership Information
Rooms for Rent Membership Information
Each PadSplit Member has a score based on ratings from Hosts and other Members in your home. Your score is an important part of your PadSplit identity. How is the score calculated? New Members start w
To help us ensure the happiness and safety of the entire PadSplit community, all Members are required to adhere to the Membership Rules. Please check your Member Dashboard to see if your Host has waiv
Member Behavior Management at PadSplit (formerly the 3 Keys Policy)
As of August 2023 PadSplit has replaced its 3 Keys Policy with a new comprehensive system for ensuring the happiness and safety of the PadSplit community. All PadSplit Members must adhere to the Membe
Fines and costs for violations of the Membership Rules
Violations of PadSplit's Membership Rules can result in fines and charges for damages incurred. PadSplit or your Host may issue a fine in association with damages The cost for damages, failed paymen
What should I do if I see a PadSplit rule being broken?
At PadSplit, we want Members to feel empowered to help correct rule violations in their home. If you see a Membership Rule being violated, we encourage you to rate your PadMate. Rating a PadMate wi
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My payment is not going through
If you are getting a payment error or payment decline, please try the following tips: Use another payment method. This is the easiest and quickest way to address this issue. Confirm that you have
Can I change my billing frequency or Dues Day?
Members are able to pay weekly or biweekly (once every two weeks) on the day of the week that they select. Your payment schedule is selected during the booking process. You can change your payment sch
Do I have to have a credit or debit card on file?
Yes. Membership dues are billed on a recurring basis every week or two weeks, depending on the Member's selection. Because of the recurring nature of these dues, PadSplit requires an active payment ca
Will my weekly rate ever increase?
Both PadSplit and our Hosts are committed to providing affordable housing for Members, however sometimes rate increases are necessary for a Host to continue operations. Hosts must adhere to the follow
How do I make a payment?
To make a payment, log into your Member Dashboard and click on the "Finances" tab. Click the "Pay Now" button and fill in your payment information. Click the "Submit Payment" button to finish.
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How to Apply for PadSplit Membership
Membership Violations before booking
PadSplit is a community of shared responsibilities where each Member pledges to abide by the Membership Rules. In order to ensure the happiness and safety of the entire PadSplit community, PadSplit re
What are PadSplit's income requirements?
Your income must be verified as part of PadSplit's application process. Applicants may choose to have their income verified in one of two ways: By connecting their bank account via Plaid. Plaid will
What is the status of my application?
PadSplit aims to make the application process as easy and quick as possible. While some applications can be processed instantly, others can take 2-5 days to be processed. Uploading all necessary docum
I didn't pass the background check. Can I get my money back?
The application fee is non-refundable at this time. Please review our Membership criteria here.
What is PadSplit?
PadSplit offers Memberships that provide access to a private room with furniture, utilities and internet, all in one fixed weekly payment. The rooms are hosted by outside property owners or managers.
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How to Book a Room for Rent
What does it mean if a room requires additional approval by the host?
PadSplit homes are owned by individual hosts rather than by PadSplit itself. Some hosts choose to review all booking requests before approving a booking. If a host does require a booking approval, yo
Can I book any room at PadSplit?
Once you are a PadSplit Member, you will be able to view and request to book any available room. For rooms that are instant book, which is the PadSplit default, your booking will be automatically conf
What should I know about signing a minimum commitment at PadSplit?
PadSplit offers different commitments depending on the market.. To know which type of commitment you have, visit the "settings" section of your dashboard and click "stay settings." 31 Day Minimum C
Will my room have a closet?
There is a place to store clothing and personal items in every PadSplit room. Some rooms have a closet while others have a dresser or wardrobe. The type of storage in each PadSplit room is available t
Do homes have cable? Can I have cable installed?
PadSplit homes do not have cable and cable cannot be installed. However, all PadSplit homes do come equipped with wireless internet at no extra cost to you. You'll will be able to watch your favorite
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Resources for Members
If you are facing food insecurity, findhelp.org can help you find free or reduced-cost local resources.
If you are having difficulty paying your dues, findhelp.org can help you find free or reduced-cost local resources. In addition, PadSplit now offers active members financial assistance through Esusu’s
If you are having difficultly finding housing, findhelp.org can help you find free or reduced-cost local resources.
If you are in need of legal services, findhelp.org can help you find free or reduced-cost local resources.
If you've had a job loss or loss of income, findhelp.org can help you find free or reduced-cost local resources. In addition, PadSplit Members have found success using these services: Earnin App for
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What time can I arrive at the house on move-in day?
You can move in during your particular home’s move-in hours, which are determined by your Host. To find your move-in hours, check your dashboard before move-in day. If you attempt to move-in outside o
How do I cancel my move-in?
You can cancel your move-in through your Member Dashboard. Please Note: Refunds will be issued based on the day and time of your cancellation (see chart below). Refunds will take at least one week to
What can I bring to a PadSplit?
We want your PadSplit to feel like home! Please see our recommendations and rules for items you may bring to a PadSplit below: Items you CAN bring: Small tables Small lamps Mini-Fridge A TV Items
Help! I've got to the home but the lock won't work.
For security purposes, the lock codes for PadSplits are not provided until a Member's move-in day. On your move-in day, you'll receive a Welcome Email from PadSplit. This email will include your addre
I got to my house and there's something wrong. Can I move?
PadSplit Hosts are committed to providing quality rooms for Members. If you experience an issue during move-in we want to help! 1. Message your host. Beginning the day before your move-in, you will be
Life at PadSplit
Rate your property
You’ll be prompted to review your Host every two weeks when you make a payment. If autopay is enabled for your account, you will receive an email with a link to the form. Simply fill out the form and
Messaging your Host
Members and hosts can communicate directly with each other through the PadSplit messenger. The messenger opens as soon as you make a booking request or have a move-in date scheduled (if you have booke
Help! I'm locked out of my room/home
PadSplit Members are responsible for keeping track of their codes, keys and privacy locks. Please see our policies and guidance for lockouts according to lock type below. Smartlock: If your code is
What is considered an emergency? When should I call 911?
While we want to know about any issues in your home, always call 911 first for emergencies. An emergency is: When you feel as though you are in danger When you feel as though someone in your home may
Why can't I change the temperature on my thermostat?
PadSplit thermostats are programmed to the temperatures recommended by the utility provider. Only the Host or the Host's property management team may change the temperature on a home's thermostat. Thi
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How to Navigate the PadSplit Dashboard
How do I reset my password?
Forgot your password? Follow the steps below to reset your password from the Sign In screen. If you would like to change your current password, log into your Member Dashboard, click on "Settings" a
Where do I find my lock codes?
The lock codes to your home and room will be emailed to you the morning of your move-in day. Please keep an eye out for this important email! The lock codes to your home and room are also available in
Where can I find the Membership Rules?
PadSplit's Membership Rules can be viewed in two places: The Membership Rules are posted here. You can view the Membership Rules by clicking the "Membership Rules" button on your Member Dashboard.
Where do I find my address and room number?
Your address and room number will be emailed to you the morning of your move-in day. Please keep an eye out for this important email! Your address and room number are also available in your Member Das
How do I change my email address?
Changing your email address is easy. Log into your Member Dashboard, click on "Settings" and change your email address there. Click "Save Changes" and you're good to go.
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Transfers and Move-Outs
How do I request a letter of recommendation from PadSplit?
If you are moving out and need a letter of recommendation for your new landlord, you can download a letter in your dashboard settings. This letter is available at any time during your occupancy if you
My Host requested that I move out
PadSplit Hosts own and operate the homes on the PadSplit platform. As such, PadSplit Hosts can request that a Member move out of a home at any time. Members will always be given at least 14 days notic
What should I do on move-out day?
Please remember that you must schedule your move-out date through the Member Dashboard. See "How do I schedule my move-out date?" for details on scheduling. On your scheduled move-out day, please reme
I've decided to stay. How do I cancel my move-out?
If you've decided to stay in your PadSplit, canceling your move-out date is easy. Log into your Member Dashboard and scroll down to the "Move-Out" section. Click the "Cancel Move-Out" button and follo
I need to move homes. How do I transfer to another PadSplit?
PadSplit offers a large network of homes that our Members can easily transfer to. If you no longer wish to live at your current property, you may initiate a transfer through your dashboard at any time
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Perks of Becoming a Member
Esusu Credit Reporting
We currently report payments to Equifax and TransUnion via a third-party service provider, Esusu Financial. Through our Esusu partnership, over 2,700 PadSplit Members have established a credit score f
How does Esusu provide rental assistance? PadSplit now offers active members financial assistance through Esusu’s Rent Relief program. This is a 0% interest loan. Please note: If you are facing finan
Wonolo is an on-demand staffing platform that connects job seekers and businesses looking to fill their labor needs.
Teladoc is a virtual healthcare company that uses telephone, videoconferencing and mobile apps to provide you with on demand, remote medical care. PadSplit is happy to offer this service free to all M
How do I know if I have access to Teladoc?Teladoc is made available to you through your membership with PadSplit. Members must opt in to this service. To join, please follow these two steps: Notify
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