What should I do on move-out day?

Please remember that you must schedule your move-out date through the Member Dashboard. See "How do I schedule my move-out date?" for details on scheduling.

On your scheduled move-out day, please remember to do the following:

• Review any move-out instructions left by your host
• Clean your room
• After cleaning, please fill out the move-out form found on your dashboard. You will be prompted to: 
• Pay any outstanding balance
• Take at least two photos of your clean room and key location. Upload those photos to your dashboard (see below).
• Confirm that you have left the room
• If you have a physical key, leave it in the room or in the location specified by the host
• By default, the move out time is 9:00am, however some hosts may specify a different move-out time. Be sure to check the move-out instructions! 
• Remember to complete the move-out form in order to be refunded for your last day!