PadSplit Member FAQ

General Questions
What is PadSplit?
PadSplit is the best and most affordable way to find a place to live! For one low weekly price, Members get a private room with furniture, utilities, internet and laundry usage. There’s no minimum credit score needed to apply, and Members don’t have to sign long-term leases. We make it easy to find an affordable place to live without breaking the bank.
What are the benefits of living in a PadSplit?
Living in a PadSplit is different from traditional rentals. Members only pay one bill every week (or sometimes every two weeks), and it covers a private furnished room, all utilities, and free credit reporting. To be approved, you don’t need a minimum credit score, and you won’t have to pay a big security deposit. PadSplit reports Membership payments to help our Members build their credit histories and improve their credit scores. Through our partnership with Esusu, 95% of PadSplit Members have seen an improvement in their credit score. On average, Members save $420 a month while living in a PadSplit, allowing Members to purchase a car, and pay off their credit cards.
How much can I save?
PadSplit Members can save hundreds of dollars compared with traditional rentals. When you live in a PadSplit, you pay one bill every week (or sometimes every two weeks) which covers your rent, utilities, and free perks like credit reporting and telehealth services. Not only are you saving money, but you’re building your credit history with each on-time payment. Check out our Member Savings Calculator to see how much you can save.
Application process
What is the application process?
Applying to become a PadSplit Member is easy! We require an application fee, income verification, and personally identifying information that is used for screening criteria. You will need to meet our Approval Criteria in order to be granted Membership. Once you're approved, you can browse and book an available room on the website.
What’s the minimum credit score to live in a PadSplit?
Great news! There is no minimum credit score required to live in a PadSplit. When you apply to become a Member, we may review your credit history. However, your credit history is not a factor in the approval process. In fact, we report all on-time payments through our partnership with Esusu, and 95% of Members see an increase in their credit score.
What are the approval criteria for Membership?
We’re looking for kind, independent, responsible and respectful Members who are open to living in a shared community. Members must be at least 18 years old and pass background screening. We require Members to show proof of income or provide Membership dues up front. Finally, we require every Member to agree to our Member Agreement, which helps promote a positive and safe co-living experience. Learn more about our Approval Criteria.
Can I live in a PadSplit if I’ve had an eviction?
Applicants who have one eviction on their record in the last 7 years can be approved, but applicants with more than one eviction will be rejected. Learn more about our Approval Criteria.
What are PadSplit’s income requirements?
Your income will be verified as part of PadSplit's application process. Applicants may choose to have their income verified in one of two ways:
  • By connecting their bank account through our vendor, Plaid. Plaid will automatically check your account for recurring income streams.
  • By uploading supporting documents such as pay stubs, bank statements, deposit statements or award letters.
When you pass our Membership criteria and your income is verified, you will be approved for a weekly room rate.
You can still qualify for Membership if you are on unemployment or between jobs, but you will need to pay more Membership dues upfront.
Learn more about our income verification process.
Can I live in a PadSplit if I’m self-employed or currently unemployed?
Yes, you can still apply and be accepted to PadSplit! Submitting documentation for acceptance is easy and outlined here.
Booking a room
Can I see a room before I move in?
Because we value the privacy of our Members, you are not allowed to tour the physical home before your move-in date. That’s why we have 3D tours of almost every property; you can get a tour without having to go anywhere! Once you are approved as a Member, you can view cross-streets for specific homes and see nearby attractions such as public transit, grocery stores, and gas stations. Additionally, your first room transfer is always free if this is your first PadSplit home.
Are there rooms with private bathrooms?
Yes! You can filter by bathroom type on the property search page. Bathroom type is also listed in the room description as either shared or private. Please note, PadSplit has a limited availability of rooms with private bathrooms, and they are booked quickly.
Will I have to sign a lease to live in a PadSplit?
PadSplit requires a 12-week minimum stay, but you can opt for early move-out flexibility by paying a one-time fee at booking. Choose to pay weekly or bi-weekly on your preferred date. If you leave PadSplit before the 12-week period without the flexibility upgrade, you'll be charged two weeks' dues, but you can transfer at any time with no penalty. You're entitled to one free transfer, where the move-in fee is waived, to another PadSplit property during your stay, regardless of your commitment period. After your initial commitment, you'll automatically transition to a week-to-week commitment. A credit or debit card must be kept on file. For more information, please refer to our detailed policy guide here.
Are PadSplits handicap accessible?
PadSplit is committed to adhering to the Americans with Disabilities Act ("ADA"). While most PadSplits are not currently handicap accessible, PadSplit will pass any requests for structural accommodations filed under the ADA to Hosts. In addition, PadSplit will consider requests that are consistent with the guidance under the ADA for booking assistance, emotional support and service animals and other non-structural accommodations.
How much will it cost to move-in?
PadSplit aims to make booking easy, transparent and affordable. There are three payments that are required in order to book a room:
  • Membership Application Fee: The Membership application fee covers the cost of your background screening and income verification. Please note, this fee is non-refundable.
  • Move-In Fee: The move-in fee covers the cost of cleaning and getting your room ready for move-in. The move-in fee varies per room but averages $100.
  • Membership Dues: Members with documented income (W-2, 1099, self-employed, SSI) will have to pay up to 2 weeks and prorated Membership dues before move-in. Members on unemployment or between jobs must pay a larger portion of dues upfront.
Learn more about our fees here. For active members interested in changing their due date, please review our policy here.
Living in a PadSplit
What utilities and amenities are provided?
Your weekly payment covers utilities like electricity, water, heating, and waste management, and wireless internet at no cost to you. All PadSplit homes come equipped with wireless internet at no extra cost to you. At many homes, there is free on-site parking available. As a Member, you’ll also have access to free 24/7 telemedicine services and credit reporting.
Is parking available?
Most PadSplit homes come with a variety of places to park, including a driveway, a carport or street spots. Please note that there are no assigned parking spots. Occasionally, a Host may restrict vehicles if the maximum number of vehicles at a property is reached. If a PadSplit is restricting vehicles, it will be visible in a room's listing before booking. If the room you book allows you to bring a vehicle, you are only allowed to bring one vehicle and you must follow our parking rules. Violations are subject to our Three Keys Policy and/or towing. Click here to learn more about parking.
Will I have roommates?
Yes. To keep your housing affordable, PadSplit homes are shared by approved Members. All Members must pass background screening before moving into a PadSplit, and you can learn more about potential PadMates from their Roommate Profiles on the property listing pages.
Who cleans the home?
In most PadSplits, the Members of the home are responsible for cleaning and purchasing cleaning supplies. Talk to your housemates about a cleaning schedule and how best to share this responsibility and cost. What does a clean home mean?
Kitchen:
  • The sink is always empty and the stove is always spotless.
  • Every time you use a dish, pan or utensil, clean it, dry it and put it away. Want to soak something? Heat it up and clean it instead.
  • Clean up any splatters on the stove immediately. Put away pots and pans that aren’t in use.
Bathroom:
  • Shared bathrooms must be kept clean at all times.
  • No foreign objects may be thrown in the toilets or sinks at any time. This includes, but is not limited to, feminine products, wet wipes, packaging, dental floss and hair. Fixing clogged toilets and sinks can run to several hundred dollars and these costs will be passed through directly to members.
Trash:
  • All trash must be thrown in the proper receptacle. Please take out trash before the receptacle gets too full.
  • All trash must be placed in the proper outside trash bin. Outside trash bins need to be pulled to the curb on trash day and pulled back to the home after pickup.
Payments
When do I pay my rent?
One of the perks of PadSplit is that you can choose to pay rent weekly or every two weeks. You can select the day of the week that works best for you, and many Members choose their payday! Your payment schedule is selected during the booking process. You can change your payment schedule by calling Member Support, though some rules will apply.
Will my weekly rate ever increase?
Both PadSplit and our Hosts are committed to providing affordable housing for Members, however sometimes rate increases are necessary for a Host to continue operations. Hosts must adhere to the following set of rules when raising room rates:
  • Hosts may only raise the room rate for Members that have resided in the room for 30 or more days
  • Hosts may not increase a Member's room rate more than once in a month
  • Hosts must give 30 days notice of any room rate increase
  • Hosts may not increase the room rate by more than $100 in each of these periods
How do I pay my rent?
To make a payment, log into your Member Dashboard and click on the "Finances" tab. Click the "Pay Now" button and fill in your payment information. Click the "Submit Payment" button to finish. You can also pay your dues through the PadSplit Member app. We recommend turning on autopay so you never miss a payment. If you signed a member agreement that includes a minimum commitment of at least 31 days, PadSplit requires a credit or debit card on file for your weekly dues. Prepaid cards will not be accepted.
Still have questions?