Moving In

In certain cases, there may be problems with your room or home that neither PadSplit nor your Host are able to remediate. Members may qualify for a refund if the following problems are unable to be fi

We're excited for you to start your PadSplit journey! Here is some important information about the timing of your move-in. Address and Lock Codes PadSplit prioritizes our Members security and only sha

Adjusting Your PadSplit Plans We understand that sometimes plans change. If you need to modify your move-in: You can manage your booking through your Member Dashboard. Cancellations must be made usin

We want your PadSplit to feel like home! Below, please find our recommendations and rules for items to bring with you. If you have questions, we recommend reviewing your listing details and reaching o

A lock can often be tricky to figure out the first time you use it. Here are a few tips to try when the lock code is not working. Double check the codes and move-in instructions in your Welcome Emai

At PadSplit, our Hosts work hard to provide quality rooms for all our Members. However, we understand that sometimes things don't go as planned. If you encounter any issues during your move-in, here's