Life at PadSplit

You’ll be prompted to review your Host every two weeks when you make a payment. If autopay is enabled for your account, you will receive an email with a link to the form. Simply fill out the form and
Members and hosts can communicate directly with each other through the PadSplit messenger. The messenger opens as soon as you make a booking request or have a move-in date scheduled (if you have booke
PadSplit Members are responsible for keeping track of their codes, keys and privacy locks. Please see our policies and guidance for lockouts according to lock type below. Smartlock: If your code is
While we want to know about any issues in your home, always call 911 first for emergencies. An emergency is: When you feel as though you are in danger When you feel as though someone in your home may
PadSplit thermostats are programmed to the temperatures recommended by the utility provider. Only the Host or the Host's property management team may change the temperature on a home's thermostat. Thi
PadSplit can answer all of your questions or concerns through our support channels. You can reach us by email, phone, chat or through the Member Dashboard. For detailed contact information, please see
Most PadSplit homes come with a variety of places to park, including a driveway, a carport or street spots. Please note that there are no assigned parking spots. Occasionally, a Host may restrict vehi
We understand that having your items missing or stolen can be very upsetting. PadSplit strongly recommends personal property insurance for Members who want to protect the value of their possessions. P
At this time, PadSplit cannot be used as your permanent address. However, we do can provide proof of residency for school and educational purposes.
If you have a mail at your home for Members who no longer live there, we ask that you take a quick moment to write "Return to Sender" on the envelope and put it back in the mailbox. Throwing away mail
In most PadSplits, the Members of the home are responsible for cleaning and purchasing cleaning supplies. Talk to your housemates about a cleaning schedule and how best to share this responsibility an
PadSplit Hosts are responsible for completing all maintenance requests. With the exception of emergency scenarios, submitting a maintenance ticket through your dashboard is the only way to notify your
We understand that co-living can sometimes be hard. At times, you'll run into problems with your housemates. Common problems include: Food being eaten by another Member Messiness by another Member Ru
In the event of an emergency, always call 911 first. An emergency is any event where you feel you are in danger of being harmed or the people around you may be in danger of being harmed.    To request