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Why can't I change the temperature on my thermostat?

Last updated February 17, 2021

PadSplit thermostats are programmed to the temperatures recommended by the utility provider. Only the Host or the Host's property management team may change the temperature on a home's thermostat. This rule is in place to ensure that utilities are managed responsibly and that no extra costs need to be passed on to Members. 

If you feel that the thermostat or the heating/cooling system in your home is malfunctioning, please submit a Maintenance Request