Some of my items are missing or stolen. What should I do?

We understand that having your items missing or stolen can be very upsetting. PadSplit strongly recommends personal property insurance for Members who want to protect the value of their possessions. PadSplit is unable to reimburse you for lost property.

If you believe someone has stolen items from your room, we encourage you to rate your PadMate. Rating a PadMate will do the following:

• Inform the Member of their behavior and give them a chance to correct it.
• Inform your Host of the Member’s behavior. A Host may decide to take action by issuing a warning, fine or Notice to Vacate. 
• Impact the Member’s Score. Low scores have consequences up to and including Membership termination.