How long will it take for my application to get approved?

We strive to make the membership application process as smooth and quick as possible. 

Here's what you can expect:

• Most applications are approved instantly after all information is submitted
• Manual Income verification may take up to a day for review

Once your membership is approved, you'll be able to browse and book an available private room!

Tips for a Smooth Application Process:

• Accurate Personal Information: Please ensure that the personal information you provide, like your name and address, matches the information on your government-issued ID. Using nicknames or different addresses may result in membership application rejection.
• Valid Government ID: When prompted to take photos of your government-issued ID, please use a physical copy. Photos of photocopies or digital images of IDs will not be accepted.
• Pay special attention to your proof of income - it's a key factor! For the fastest processing, connect your bank account via our Plaid integration.

Checking Your Status:

Log into your dashboard here to see where you stand. Please note — your membership application status is separate from any specific room you may be interested in.

Need More Information? 

If you'd like to speak with someone about your membership application, or it's been more than five days since you applied, our Member Support team is available 24/7:

• Email: support@padsplit.com
• Phone: (770) 373-7863

Thank you for choosing PadSplit for your housing needs. We're working diligently to process your membership application and will be in touch soon.