Other articles in this category
Member Score
Membership Rules
Member Behavior Management at PadSplit (formerly the 3 Keys Policy)
Fines and costs for violations of the Membership Rules
What should I do if I see a PadSplit rule being broken?
What is PadSplit’s policy on violence inside of the home?
What is a TPO and how do I file one?
Disputing a Membership termination or fine
COVID-19 Policies

Member Behavior Management at PadSplit (formerly the 3 Keys Policy)

Last updated January 30, 2024

As of August 2023 PadSplit has replaced its 3 Keys Policy with a new comprehensive system for ensuring the happiness and safety of the PadSplit community.

All PadSplit Members must adhere to the Membership Rules. Members who violate the Membership Rules are subject to: 

  • A Low Member ScoreMembers are now rated by their Hosts and fellow PadMates. Consistent negative feedback will result in a low Member Score. A low score will jeopardize your ability to rent with your current Host and PadSplit. 
    • A low score may cause your Host to not renew your occupancy. If a Host declines to renew your occupancy, you must move out in the specified time period. 
    • A low score may cause future Hosts to deny your booking or transfer requests.
    • A very low score (score of 1 or a score of 2 for greater than 4 weeks in a row) will flag your Membership for termination. If terminated, your you will need to move out of your current PadSplit and you will be banned from staying with PadSplit in the future.
  • Fines and CostsViolations of PadSplit's Membership Rules can result in fines and charges for damages incurred.
  • Notice to Vacate: Your Host can decline to renew your occupancy and ask that you vacate in a specified time period. A Notice to Vacate may also cause future Hosts to deny your booking or transfer requests.

Important Exceptions: It is important to note that any rule violation involving criminal activity may be subject to immediate termination. Members who have a TPO issued against them by another Member of the household will be terminated immediately. In addition, PadSplit will enforce a separate policy for rule violations involving violence. Please refer to "What is PadSplit’s policy on violence occurring inside of the home?".

A Note on Previous Key Removals: Members that have previously lost Keys under PadSplit’s former 3 Keys Policy will start off with lower Member Scores to reflect these infractions.