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How can I prevent a Member from being terminated for collections?
Everyone needs a hand every once in a while and we’ve found that a little help can go a long way towards preventing a costly eviction and increasing Member tenure. Hosts can now help prevent a Member
How to Utilize the 3 Keys Feature (for Pilot Program Hosts)
Select Hosts will now have the ability to self manage Member behavior in their homes using PadSplit’s Three Keys policy and tool. If a Member violates either a general PadSplit rule or a house rule,
Three Keys Policy
It is important for the happiness and safety of the entire PadSplit community that all Members adhere to the Membership Rules. A violation of these rules is subject to our Three Keys Policy. What is
What should I do if I see a rule violation?
Violations to PadSplit's Membership Rules can compromise Member safety, the integrity of the property and/or profitability. Some violations, such as smoking, compromise all three. While most violation
What is PadSplit’s policy on violence inside of the home?
At PadSplit, the safety of our Members and Hosts is our number one priority. PadSplit takes violence very seriously. PadSplit will utilize the following procedure in cases where violence is reported
When can a Member be terminated?
A Member’s contract with PadSplit may be immediately terminated if any of the following conditions are met: A Member fails to pay their dues and/or fines and is behind by $300 or more in payments.
What if a terminated Member won’t leave?
When a Member stays past their termination date, Platform Hosts are responsible for peacefully removing or legally evicting terminated Members. We know this can be challenging, especially during the o
Preparing for an eviction
Platform Hosts are responsible for peacefully removing or legally evicting terminated Members. We know evictions can be challenging, especially during the ongoing pandemic. If you are having trouble n
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