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Messaging your Members
Rating a Member
How can I ask a Member to leave my property?
Member Behavior Management at PadSplit (formerly the 3 Keys Policy)
What should I do if I see a rule violation?
What is PadSplit’s policy on violence inside of the home?
When can a Member be terminated?
What if a terminated Member won’t leave?
Preparing for an eviction

Preparing for an eviction

Last updated August 28, 2023

Platform Hosts are responsible for peacefully removing or legally evicting terminated Members.

We know evictions can be challenging, especially during the ongoing pandemic. If you are having trouble navigating the evictions process, a trusted vendor can help. PadSplit's internal property management group has found much success working with Evict Them For Me.

The following steps should be taken if you have chosen to proceed with an eviction, whether or not you are using our referred vendor Evict Them For Me.

  1. There are three steps to take via your Host Dashboard. You can find detailed instructions by watching this video.
    • Keep the Member’s room in the “Needs Flip” status
    • Update the Member's status to "present"
    • Update the Member's status to "Eviction"
  2. In order to obtain a ledger with the necessary information to file, please email support@padsplit.com with the Member’s full name, property address and room number. Our team will then provide you with a spreadsheet containing the following information for you to use in your filing:
    • Member Name
    • Member Email
    • Member Phone Number 
    • LLC Name - Tenant (Plaintiff)
    • Property Address
    • Room Number 
    • Date Terminated 
    • Reason for Termination 
    • Total Rent due at Termination
    • Running Total of Dues (Today)
    • Weekly Rate
    • Daily Rate
    • Late Fee Amount (Late fee per week)
    • Note: If the Member was terminated for behavioral reasons, you will also receive:
    • A copy of the Member's signed agreement The Membership violation(s) Copies of the three violation notifications Dates of when the Member was notified of the violations  Dates of when the violations were applied to the Member’s account How the violations were delivered to the Member
  3. If using Evict Them For Me: To create an account and register your eviction with Evict Them For Me, please follow these instructions. Evict Them for Me will ask for the information that was provided by Support. 

If you have any additional questions please feel free to reach out to support@padsplit.com.