When do I get my address and move-in details for my PadSplit?
Move-in day is just around the corner! To ensure a secure and smooth transition into your new home, here's everything you need to know about accessing your PadSplit.
Booking Confirmation
When your booking is approved, you'll receive your new address and move-in hours for your move-in day.
Your Move-In Morning
By 9:30 AM EST on move-in day, you'll receive all the details you need to access your new home, including door codes and house-specific move-in instructions. These will be available in a Welcome Email and on your Member Dashboard.
Why We Wait Until Move-In Day
We prioritize the security of all our members by providing access information on the day of your move. This helps ensure a protected environment for everyone in our community.
Pro Tips for a Smooth Move:
- Keep an eye on your email inbox
- Keep our lock troubleshooting guide handy
- Save our support number just in case: (770) 373-7863
