Because utilities are included in a Member’s weekly rate, Hosts are encouraged to estimate monthly bills and increase the efficiency of the home before listing on PadSplit.
Occasionally, even the best prepared Hosts will encounter a higher than usual utility bill. A higher utility bill can be due to several factors:
Every PadSplit Member is responsible for using the home’s utilities in an efficient manner. If a Host believes that a higher than usual utility bill is due to Member misuse, the costs may be passed on to Members. Please note:
To initiate a request for extra utility costs to be passed through to Members, please email firstname.lastname@example.org with the following documents:
Our team will review your documentation in a timely manner. If the documentation points to Member misuse of utilities, PadSplit will bill Members accordingly (in general, if there is no clearly responsible Member(s), PadSplit will split the amount due to the Host and bill each Member of the house). PadSplit will inform Members about the charge and encourage them to do their part to normalize usage and prevent another overage.