We understand that receiving news about an unapproved membership application can be disappointing. But don't worry, if your PadSplit Member application is disqualified, your application fee is refundable.
Your refund is automatic and will be processed as soon as your application is marked as disqualified. If you do not see your refund in 3-5 days, please contact Member Support for assistance.
How many times can I get a refund?
We'll refund your application fee for up to 2 disqualified applications. This gives you a couple of chances to update your information, resolve any issues, and try again — completely risk-free.
After your 2nd disqualified application, you're still welcome to apply again as many times as you'd like. However, the application fee for any subsequent attempts will not be refundable, even if that application is also disqualified.
If you have questions about your specific application history or refund status, please reach out to Member Support and we'll be happy to help.