Move ins

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Other articles in this category
How do Booking Approvals work?
How does PadSplit screen members?
What are Pre-Approved Bookings?
Changing a member's move-in date
How to Provide a Great Move-in
Enhanced Screening — Deprecated
How can I approve Member bookings?
How can I move a Member to a different room or property that I manage?
What do I do if I get a request for multi-occupancy?

How can I approve Member bookings?

Last updated June 29, 2026

PadSplit gives you control over how bookings are confirmed at each of your properties. You can choose from three booking settings, configured during property onboarding or updated anytime from your property settings.

 

Instant Bookings

All booking requests are automatically confirmed — no review required on your end. Members can book and move in without any action from you.

This setting is ideal for hosts who want to minimize vacancy time and reduce manual workload.

 

Pre-Approved Bookings

Booking requests from Members who meet PadSplit's pre-approval criteria are automatically approved. Booking requests from Members who don't meet those criteria will still be sent to you for manual review. 

Hosts have 24 hours to review and approve or deny a Booking Request from a Member who does not meet pre-approval criteria. If you take no action before the 24 hour timeframe is up, the Member will be automatically approved.

Pre-approved members have demonstrated stronger track records across multiple quality signals — including member ratings, eviction history, ID verification, and risk indicators. Properties with this setting enabled tend to fill faster. 

Learn more about Pre-Approved Bookings here.

 

Manually Review All Bookings (Booking Approvals)

All booking requests will be sent to you to review, prior to booking approval. 

When a Member requests to book your room, they can include an optional message. You'll receive an email with their booking request, their account information, and their history as a PadSplit Member. 

You can approve or reject the booking by navigating to the booking request on your Host dashboard. Any member of your property team can take action. If no action is taken within 24 hours of the booking request submission, the Member will be automatically approved. Each booking request has a countdown for you to track when a booking request will be automatically approved. 

Learn more about booking approvals here. 

 

Important reminders

  • Members will not be able to re-request a room at the same property or other properties in your portfolio if you select the option to block them during the rejection process. Please ensure when rejecting and blocking a member that you really do not want them to live at your property. 
  • If you do not select the option to block them, Members will be able to request booking at the same property or any other property in your portfolio after being rejected. 
  • There is certain information that we do not collect about members and which should not be used as a reason for rejection (e.g. how long the member has worked at a certain job)
  • Know your fair housing obligations. Certain types of rejections, such as for a service animal or the member’s gender, are generally not compliant with fair housing.
  • Rejections must be compliant with PadSplit’s Anti-Discrimination policy.