How do I contact PadSplit Customer Support?

Last updated September 25, 2025

Dedicated Host support is available Monday through Friday from 9am-8pm EST and on Saturday and Sunday from 10am-8pm EST. We can be reached via the following methods:

  • By calling (770) 373-7863 (follow the prompts for the Host line)
  • Via email at support@padsplit.com
    • Emails and phone calls received outside of business hours will be answered the following business day

Emergencies Outside of Business Hours

If you have an emergency or you require immediate assistance always call 911 first, if necessary. If you have an urgent issue outside of business hours, please call and follow the prompts as a Member to speak with our call center for escalation.