Changing a member's move-in date
Members can now submit a request through their dashboard to change their move-in date. The host will receive a message from the member in the Messenger with the request. The member can select any date within 14 days of the original move-in day.
The host can then opt to approve or deny the change by clicking on the appropriate button in the messenger.
Before selecting APPROVE, the host should ensure that the room is vacant and ready for an early move-in if the new move-in date is sooner than the original date. The host should also ensure that they are available on the new move-in day for any move-in questions/issues that may arise. See more about How to provide a great move-in.
If the move-in date is changed to an earlier date, the member will be immediately charged for the additional days.
For early move-ins, the members can request to move in as early as the same day. The cutoff for Host approval is 7pm the day of the requested move-in date.
For later move-in requests, the cutoff for Host approval is 7pm the day of the original move-in day.
If the host does nothing, the request will timeout and the original date will be upheld.