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Should I be communicating with members? If I need to… how do I?

Last updated December 16, 2020

You should direct members to utilize lines of communication with PadSplit when they have issues. They are able to call our main support line , email us directly and submit maintenance tickets. When a member approaches you and has an additional maintenance request, of course, we want you to hear them out. However, be sure that the member also submits a maintenance request through their dashboard so that we know about it and any issues that may arise because of that request. 

 

How do I contact member support?



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