You should direct members to utilize lines of communication with PadSplit when they have issues. They are able to call our main support line , email us directly and submit maintenance tickets. When a member approaches you and has an additional maintenance request, of course, we want you to hear them out. However, be sure that the member also submits a maintenance request through their dashboard so that we know about it and any issues that may arise because of that request.
How do I contact member support?